MER (Marketing efficiency ratio)
MER is all of your company's sales divided by all of your ad spend. MER stands for marketing efficiency ratio. If the company took in $160,000 and spent $40,000 on ads, MER is 4. It ignores which ad got credit on purpose. It will not tell you which ad to pause.
Theodor Lindfors, Founding Marketer ·
Formula
MER = total revenue / total ad spend
How to calculate MER
Divide total revenue by total ad spend to get MER (marketing efficiency ratio). No credit model. Use the revenue definition finance uses. MER is a company or client number. It is not a channel ROAS (return on ad spend).
Let's take a drink brand as an example. They sell a low-sugar sports drink for active women over 50, mostly from their own website. In June the website takes $160,000 of orders. The drink brand spends $40,000 across Meta (Facebook and Instagram), Google, TikTok, and YouTube. $160,000 ÷ $40,000 = a MER (marketing efficiency ratio) of 4. That 4 does not care who got credit. It only cares what hit the bank (or the shop) and what left in ads.
Let's take a drink brand as an example. They sell a low-sugar sports drink for active women over 50, mostly from their own website. The same June, Meta claims $90,000 of credited sales, Google claims $60,000, TikTok claims $40,000. Add them and you have $190,000 of credited revenue against $160,000 of real sales. The platforms invented $30,000. MER (marketing efficiency ratio) stays 4. Platform ROAS (credited sales divided by that channel's spend) can all look fine while the company number does not.
Why MER matters
When Google, Meta, and TikTok each claim a healthy ROAS (return on ad spend), add them up and you have invented revenue. MER (marketing efficiency ratio) does not care who got credit. Let's take a drink brand as an example. They sell a low-sugar sports drink for active women over 50, mostly from their own website. If the drink brand's spend went up and company drink sales did not, efficiency got worse, whatever the dashboards say.
MER (marketing efficiency ratio) is the number you put next to platform ROAS (return on ad spend) in a client meeting. When they disagree, you have a conversation. When you only show ROAS, you have a story.
How to read MER
MER (marketing efficiency ratio) is blunt. Let's take a drink brand as an example. They sell a low-sugar sports drink for active women over 50, mostly from their own website. MER will not tell the drink brand which campaign to pause. Pair it with channel diagnostics, not instead of them. It is closest to blended CAC (customer acquisition cost) on the revenue side: one number, few excuses.
Define revenue the same way finance does when you calculate MER (marketing efficiency ratio). Switching from gross sales to sales net of returns is the same cheat as changing a credit window. Write the definition on the slide.
Common MER mistakes
- Calling MER (marketing efficiency ratio) a channel ROAS (return on ad spend). Let's take a drink brand as an example. They sell a low-sugar sports drink for active women over 50, mostly from their own website. The drink brand's Meta 4x is not MER. MER is the whole company over the whole ads bill.
- Leaving organic-driven revenue in, then blaming paid when MER (marketing efficiency ratio) dips in a month when word of mouth (a podcast, a retailer) carried sales.
Put MER (marketing efficiency ratio) next to platform ROAS (return on ad spend) on the same report. The gap is the conversation. A rising MER with falling in-platform ROAS can mean you cut double-counted credit, not that paid died. If MER is falling while every platform attribution model looks fine, believe MER first and go looking for the overlap.
Lemonado
How Lemonado helps with MER
MER (marketing efficiency ratio: total revenue divided by total ad spend) needs one revenue number and one spend number. Lemonado already connects both. Ask for blended MER this month, or put it on a Studio (a live report workspace) that leadership can open without logging into five ad accounts.
Agencies can run MER (marketing efficiency ratio) per client. That is the check when every platform ROAS (return on ad spend) looks fine and the client still asks why revenue is flat.