Privacy policy
Privacy policy
Last Updated: March 27, 2023
Last Updated: March 27, 2023
1. Introduction
Way AB (hereinafter referred to as "Way," "we," "us," or "our"), a Swedish company with organization number 559226-5960, is committed to protecting your privacy. This Privacy Policy applies to our data analytics tool, Lemonado (the "Service"), which is accessible at app.lemonado.io and our website located at lemonado.io (the "Website"). It describes how we collect, use, share, and protect the personal information we gather from you when you use our Service.By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
When you use our Service, we may collect the following types of information:
A. Personal Information: We collect personal information you voluntarily provide to us, such as your name, email address, and any other information you submit when you sign up for an account, contact us, or communicate with us in any other way.
B. Usage Information: We collect information about your usage of the Service, such as the data sources you add and the pages you create and share.
C. Technical Information: We collect technical information automatically when you use our Service, such as your IP address, browser type, device type, operating system, and other similar data.
3. How We Use Your Information
We use the information we collect for the following purposes:
A. To provide and maintain the Service.
B. To enhance the performance and functionality of the Service.
C. To communicate with you and respond to your inquiries.
D. To monitor and analyze usage and trends to improve our Service.
E. To ensure the security and integrity of our Service.
F. To comply with legal obligations and enforce our terms and conditions.
4. How We Share Your Information
How We Share Your Information We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
A. With third-party service providers that perform services on our behalf, such as hosting providers, customer support, and OpenAI as our AI analytics provider. When you use our AI feature to analyze your data, we may share metadata, such as data source names and column names, with OpenAI to provide the analysis service. We do not share the actual data. This metadata is used by OpenAI solely for the purpose of performing the requested analysis and is not retained or used for any other purpose.
B. With your consent, when you choose to share your data sources or pages with other users.
C. If required by law, in response to a court order, or in connection with a legal investigation or proceeding.
D. In connection with a merger, acquisition, or sale of assets of Way AB, in which case the buyer would assume responsibility for the information collected under this Privacy Policy. This revision focuses on the fact that you don't share the actual data and only share metadata like data source names and column names.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations.
6. Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.
7. Your Rights and Choices
You have the following rights and choices regarding your personal information:
A. Access, correct, or delete your personal information by logging into your account or contacting us.
B. Object to or restrict the processing of your personal information by contacting us.
C. Withdraw your consent to our processing of your personal information at any time by contacting us, but this will not affect the lawfulness of processing based on your consent before its withdrawal.
D. Lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.
8. Third-Party Services
Our Service may include links to third-party websites or services, such as Google Sheets. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
Way's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. By using our app, you acknowledge and agree that we will access, process, and store your Google Sheets data in accordance with these policies. For more information, please refer to the Google API Services User Data Policy
9. If We Don't Keep Our Promise
If you believe that we are not processing your personal data correctly, even after you have notified us, you are always entitled to submit your complaint to the Swedish Authority for Privacy Protection. More information about our obligations and your rights can be found at https://www.imy.se/. You can contact the authority via email at: imy@imy.se
10. Changes to This Policy
We reserve the right to make changes to this Privacy Policy. In the event that the changes affect our obligations or your rights, we will inform you about the changes in advance so that you are given the opportunity to take a position on the updated policy.
11. Contact
Please contact us if you have questions about your rights or if you have any other questions about how we process your personal information: legal@lemonado.io.
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described herein.
1. Introduction
Way AB (hereinafter referred to as "Way," "we," "us," or "our"), a Swedish company with organization number 559226-5960, is committed to protecting your privacy. This Privacy Policy applies to our data analytics tool, Lemonado (the "Service"), which is accessible at app.lemonado.io and our website located at lemonado.io (the "Website"). It describes how we collect, use, share, and protect the personal information we gather from you when you use our Service.By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
When you use our Service, we may collect the following types of information:
A. Personal Information: We collect personal information you voluntarily provide to us, such as your name, email address, and any other information you submit when you sign up for an account, contact us, or communicate with us in any other way.
B. Usage Information: We collect information about your usage of the Service, such as the data sources you add and the pages you create and share.
C. Technical Information: We collect technical information automatically when you use our Service, such as your IP address, browser type, device type, operating system, and other similar data.
3. How We Use Your Information
We use the information we collect for the following purposes:
A. To provide and maintain the Service.
B. To enhance the performance and functionality of the Service.
C. To communicate with you and respond to your inquiries.
D. To monitor and analyze usage and trends to improve our Service.
E. To ensure the security and integrity of our Service.
F. To comply with legal obligations and enforce our terms and conditions.
4. How We Share Your Information
How We Share Your Information We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
A. With third-party service providers that perform services on our behalf, such as hosting providers, customer support, and OpenAI as our AI analytics provider. When you use our AI feature to analyze your data, we may share metadata, such as data source names and column names, with OpenAI to provide the analysis service. We do not share the actual data. This metadata is used by OpenAI solely for the purpose of performing the requested analysis and is not retained or used for any other purpose.
B. With your consent, when you choose to share your data sources or pages with other users.
C. If required by law, in response to a court order, or in connection with a legal investigation or proceeding.
D. In connection with a merger, acquisition, or sale of assets of Way AB, in which case the buyer would assume responsibility for the information collected under this Privacy Policy. This revision focuses on the fact that you don't share the actual data and only share metadata like data source names and column names.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations.
6. Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.
7. Your Rights and Choices
You have the following rights and choices regarding your personal information:
A. Access, correct, or delete your personal information by logging into your account or contacting us.
B. Object to or restrict the processing of your personal information by contacting us.
C. Withdraw your consent to our processing of your personal information at any time by contacting us, but this will not affect the lawfulness of processing based on your consent before its withdrawal.
D. Lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.
8. Third-Party Services
Our Service may include links to third-party websites or services, such as Google Sheets. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
Way's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. By using our app, you acknowledge and agree that we will access, process, and store your Google Sheets data in accordance with these policies. For more information, please refer to the Google API Services User Data Policy
9. If We Don't Keep Our Promise
If you believe that we are not processing your personal data correctly, even after you have notified us, you are always entitled to submit your complaint to the Swedish Authority for Privacy Protection. More information about our obligations and your rights can be found at https://www.imy.se/. You can contact the authority via email at: imy@imy.se
10. Changes to This Policy
We reserve the right to make changes to this Privacy Policy. In the event that the changes affect our obligations or your rights, we will inform you about the changes in advance so that you are given the opportunity to take a position on the updated policy.
11. Contact
Please contact us if you have questions about your rights or if you have any other questions about how we process your personal information: legal@lemonado.io.
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described herein.